Western Australia
This page was developed and is maintained by the Association for Services to Torture and Trauma Survivors (ASeTTS)
Table of contents
Asylum Seekers
CARAD – Centre for Asylum Seekers, Refugees and Detainees
245 Stirling St Perth WA (08) 9227 7322
Red Cross Hub
118 Bennett St Perth WA (08) 9225 8830
Bilingual GPs
Health Engine
www.healthengine.com.au – online search tool
Child health clinics and parenting services
Princess Margaret Refugee Health Clinic
http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic
80 Hay St Perth WA
The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.
The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.
Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017
Monday to Friday 08:00 to 16:30
Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00
Email: refugeehealth.PMH@health.wa.gov.au
Phone: (08) 9340 7649
Mobile: 0420 983 290
Fax: (08) 9340 7652
Department of Health, Healthy WA
http://healthywa.wa.gov.au/Purple-Book-Appointments
To book appointments at nearest Community Child Health Centre
Child protection services
Department for Child Protection and Family Support
Helplines – https://www.dcp.wa.gov.au/Organisation/ContactUs/Pages/HelplinesContactInfo.aspx
Crisis Care – 24 hrs
(08) 9223 1111 metro, 1800 199 008 country
Community Detention
Red Cross Hub
118 Bennett St Perth WA (08) 9225 8830
Life Without Barriers
1/26 Dugdale St Warwick WA (08) 9208 3400
Community health services
Child and Adolescent Community Health (CACH) Refugee Health Team
The Child and Adolescent Community Health (CACH) -Refugee Health Team assist newly arrived refugees and humanitarian entrants to transition and integrate into mainstream health care services.
Clinical Nurses in the Refugee Health Team act as advocates in empowering individuals and families to identify health concerns and direct families via referral processes to appropriate services. The CACH Refugee Health Team provide services across the Perth metropolitan areas to:
- Children under the age of 18 years and their primary carers who have been referred from HEHS and the PMH Refugee Health Clinic
- Other referrals for children under the age of 18 years as assessed on an individual basis.
Each family is offered an initial home visit by a Community health nurse to discuss:
- Concerns and issues raised during the HEHS Assessment
- Connection to a local GP service
- Immunisation status and follow up
- Dental Services
- Optometry
- Tertiary Health Services including referral for specialist care
- Child Health & Child Development Services
- Women’s Health Services
- Mental Health (Torture &Trauma concerns )
- Other identified health issues
Direct all enquiries to: CACH.RefugeeHealthReferrals@health.wa.gov.au
Health Direct – 24 hour helpline
1800 022 222
Department of Health, Healthy WA
service finder – www.healthywa.wa.gov.au/Service-search
Hepatitis WA
134 Aberdeen St Perth WA
Helpline – (08) 9328 8538 metro, 1800 800 070 country
Services –
Hepatitis B
- Education Sessions
- Workshops
- Workforce development
Contact: Community Engagement Officer on 9227 9800 or hepbcdo@hepatitiswa.com.au
Workforce Development Officer on 9227 9800 or wdo@hepatitiswa.com.au
Hepatitis C Education Sessions and Workforce Development
Contact: Health Promotions Officer on 9227 9800 or cdo@hepatitiswa.com.au
Workforce Development Officer on 9227 9800 or wdo@hepatitiswa.com.au
Hepatitis C Treatment Clinic
Contact Clinic Coordinator on 92279800 or cliniccoordinator@hepatitiswa.com.au
Community mental health teams
MHERL, Mental Health Emergency Response Line – 24 hrs
Metro 1300 555 788, Peel 1800 676 822 (for free translation service phone TIS 131 450)
Inner City Mental Health
Royal Perth Hospital
70 Murray St Perth WA (08) 9224 1720
Mirrabooka Community Mental Health
1/20 Chesterfield Rd Mirrabooka WA (08) 9344 5400
Midland Community Mental Health
281 Great Eastern Highway Midland WA (08) 9237 8600
Peel Community Mental Health
Lakes Rd Mandurah WA (08) 9531 8080
Complex case services
Complex Case Support Team
1300 855 669
Dental services
Dental Health Services – adult & children
(08) 9313 0555
Disability services
Disability Services Commission
(08) 9426 9200 or Free-call 1800 998 214
Ethnic Disability Advocacy Centre (EDAC)
320 Rokeby Rd Subiaco
(08) 9388 7455, or Freecall 1800 659 921
Emergency Accommodation
Crisis Care – 24hr helpline
1800 199 008
Family Planning
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Sexual Health Quarters
70 Roe St Northbridge WA (08) 9227 6177
Family/domestic violence
Crisis Care – 24 hr helpline
1800 199 008
Multicultural Women’s Advocacy Service
1800 998 399, (08) 9328 1200
Female genital mutilation/cutting
Sexual Assault Resource Centre (SARC) – for clients over 13 years
24hr emergency – (08) 6458 1828
Freecall – 1800 199 888
Princess Margaret Hospital Child Protection Unit
(08) 9340 8646
Hearing services
Hearing Services Program
1800 500 726
WA Deaf Society
5 Aberdeen St East Perth WA (08) 9441 2677
Immunisation
Central Immunisation Clinic (CIC)
16 Rheola St West Perth WA (08) 9321 1312
Infectious diseases
Princess Margaret Refugee Health Clinic
http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic
80 Hay St Perth WA
The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.
The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.
Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017
Monday to Friday 08:00 to 16:30
Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00
Email: refugeehealth.PMH@health.wa.gov.au
Phone: (08) 9340 7649
Mobile: 0420 983 290
Fax: (08) 9340 7652
Interpreter services
TIS Doctors priority line
1300 131 450
WA Interpreters
(08) 9362 4819
Legal centres
Multicultural Legal Centre (MSCWA)
4 View St North Perth (08) 9328 1544
The Humanitarian Group
www.thehumanitariangroup.org.au
16b Sudbury Rd Victoria Park WA (08) 9227 7311
Legal Aid WA
1300 650 579
Maternal and child health
Health Direct – 24hr support line
1800 022 222
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Child and Family health services – Healthy WA, Find a Health Service
http://healthywa.wa.gov.au/Service-search
Mental Health services – adult
MHERL, Mental Health Emergency Response Line – 24 hrs
Metro 1300 555 788, Peel 1800 676 822 (for free translation service phone TIS 131 450)
Inner City Mental Health
Royal Perth Hospital
70 Murray St Perth WA (08) 9224 1720
Mirrabooka Community Mental Health
1/20 Chesterfield Rd Mirrabooka WA (08) 9344 5400
Midland Community Mental Health
281 Great Eastern Highway Midland WA (08) 9237 8600
Peel Community Mental Health
Lakes Rd Mandurah WA (08) 9531 8080
Mental health services – child & adolescent
CAMHS Urgent mental health support
1800 048 636 – 24hr support
Community based CAMHS clinics
Migrant Resource Centres
Metropolitan Migrant Resource Centre (MMRC)
9/24 Chesterfield Road Mirrabooka (08) 9345 5755
Multicultural Services Centre WA
20 View St North Perth WA (08) 9328 2699
Fremantle Multicultural Centre
241 High St Fremantle WA (08) 9336 8282
Multilingual and multicultural health resources
Health Department of WA
http://ww2.health.wa.gov.au/Articles/J_M/Multicultural-resources-for-health-professionals
Multicultural resources for health professionals
Office of Multicultural Interests
Nutrition
Department of Health, Healthy WA, Healthy living A-Z, Nutrition
http://healthywa.wa.gov.au/Healthy-living/Healthy-living-A-to-Z?AtoZ=N
Older refugees
Multicultural Aged Care Services WA
(08) 9346 8149
Umbrella Multicultural Community Care Services
www.umbrellacommunitycare.com.au
263 Coode St Bedford WA (08) 9275 4411
Rainbow Multicultural Aged Care Programme
33 Eight Avenue Maylands WA (08) 9271 2026
Optometry
Health Department of WA
http://www.healthywa.wa.gov.au/Articles/S_T/Spectacle-Subsidy-Scheme
Spectacle Subsidy Scheme (08) 9222 4222
Primary health care services
Health Department of WA, Healthy WA
http://healthywa.wa.gov.au/Service-search
Psychological support and counselling
ASeTTS – Association for Services to Torture and Trauma Survivors
286 Beaufort St Perth WA (08) 9227 2700
Metropolitan Migrant Resource Centre (MMRC)
9/24 Chesterfield Rd Mirrabooka (08) 9345 5755
Communicare
28 Cecil Avenue Cannington WA (08) 9251 5777
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Centrecare
456 Hay St Perth WA (08) 9325 6644
Refugee and immigrant health services
Humanitarian Entrant Health Service (HEHS)
http://ww2.health.wa.gov.au/Articles/F_I/Humanitarian-Entrant-Health-Service
1/311 Wellington St Perth WA (08) 9222 8500
Princess Margaret Refugee Health Clinic
http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic
80 Hay St Perth WA
The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.
The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.
Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017
Monday to Friday 08:00 to 16:30
Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00
Email: refugeehealth.PMH@health.wa.gov.au
Phone: (08) 9340 7649
Mobile: 0420 983 290
Fax: (08) 9340 7652
Child and Adolescent Community Health (CACH) Refugee Health Team
The Child and Adolescent Community Health (CACH) -Refugee Health Team assist newly arrived refugees and humanitarian entrants to transition and integrate into mainstream health care services.
Clinical Nurses in the Refugee Health Team act as advocates in empowering individuals and families to identify health concerns and direct families via referral processes to appropriate services. The CACH Refugee Health Team provide services across the Perth metropolitan areas to:
- Children under the age of 18 years and their primary carers who have been referred from HEHS and the PMH Refugee Health Clinic
- Other referrals for children under the age of 18 years as assessed on an individual basis.
Each family is offered an initial home visit by a Community health nurse to discuss:
- Concerns and issues raised during the HEHS Assessment
- Connection to a local GP service
- Immunisation status and follow up
- Dental Services
- Optometry
- Tertiary Health Services including referral for specialist care
- Child Health & Child Development Services
- Women’s Health Services
- Mental Health (Torture &Trauma concerns )
- Other identified health issues
Direct all enquiries to: CACH.RefugeeHealthReferrals@health.wa.gov.au
Regional/rural settlement services
Great Southern Migrant Services
http://www.rcnc.org.au/our-migrant-services
217 North Rd Albany WA (08) 9841 1190
Settlement services
North of the river – Metropolitan Migrant Resource Centre (MMRC)
9/24 Chesterfield Rd Mirrabooka (08) 9345 5755
South of the river – Communicare
28 Cecil Avenue Cannington WA (08) 9251 5777
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Sexual assault
Sexual Assault Resource Centre (SARC) – for clients over 13 years
24hr emergency – (08) 6458 1828
Freecall – 1800 199 888
Princess Margaret Hospital Child Protection Unit
(08) 9340 8646
Sexual health
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Sexual Health Quarters
70 Roe St Northbridge WA (08) 9227 6177
Torture and trauma services
ASeTTS – Association for Services to Torture and Trauma Survivors
286 Beaufort St Perth WA (08) 9227 2700
Tuberculosis chest clinics
WA Tuberculosis Control Program
Anita Clayton Centre
311 Wellington St Perth WA (08) 9222 8500
http://ww2.health.wa.gov.au/Articles/A_E/About-the-Western-Australia-Tuberculosis-Progam
Women’s health
Ishar Multicultural Centre for Women’s Health
21 Sudbury Road Mirrabooka 6061
Contact the Information Officer on (08) 9345 5335
Youth services
ASeTTS – Association for Services to Torture and Trauma Survivors
Newly Arrived Youth (NAYS) & Children in Cultural Transition (CICT) programmes
286 Beaufort St Perth WA (08) 9227 2700
