Queensland
The categories below provide a quick reference to location-based Refugee Health services. Use the search bar to locate services by Health Issue, Organisation, Service Name or Region. This section was developed and is maintained by Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT). To update listing information (web link, phone number or change of name etc.), or to have your service added/removed from the listings, please contact ReferralGuideQLD@qpastt.org.au .Aged Care
Service Provider | Location | Phone |
---|---|---|
Qld Government Aged Care Services | Qld | 1800 200 422 |
Ethnic Communities Council Qld (ECCQ) | Brisbane | (07) 3844 9166 |
MultiLink Community Services | Logan | (07) 3808 4463 |
Diversicare | Brisbane | 1800 303 286 |
Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with more than 25 years’ experience in supporting and improving the wellbeing of older people and people with disability. | Brisbane | 1800 818 338 |
Carers Australia is the national peak body representing Australia’s carers, advocating on behalf of Australia’s carers to influence policies and services at a national level. It works collaboratively with partners and its member organisations, the Network of state and territory Carers Associations, to deliver a range of essential national carer services. | Brisbane | (07) 3900 8100 |
Asylum Seekers
Service Provider | Location | Phone |
---|---|---|
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Brisbane | (07) 3391 6677 |
Romero Centre - Provide and connect asylum seekers living in Brisbane with emergency support (like food and shelter), legal connections, English classes, community events and more. | Brisbane | (07) 3013 0100 |
Multicultural Australia | Qld | (07) 3337 5400 |
Mater Refugee Complex Care Clinic (MRCCC) A specialised primary health care including complex case management, treatment and specialist referral when appropriate. Asylum seekers without Medicare who are not able to access a community general practice are offered ongoing care. | Brisbane | (07) 3163 2880 |
ACCESS Community Services | Logan | (07) 3412 8222 |
Asylum Circle | Brisbane | (07) 3510 2700 |
World Wellness Group | Brisbane | (07) 3333 2100 |
Child Health, Maternal and Parenting
Service Provider | Location | Phone |
---|---|---|
To locate centres see Community Child Health Services follow the link or call HEALTH (13 43 25 84) | Qld | 13 43 25 84 |
Children’s Health Queensland Hospital and Health Service | Qld | 1300 366 039 |
Refugee Maternity Service: Mater Mothers’ Hospital: | Qld | (07) 3163 1918 |
Mater Social Work department | Brisbane | (07) 3163 8031 |
Mater Mothers’ hospital: Antenatal Clinic | Brisbane | (07) 3163 8330 |
Kids Helpline | Nation wide | 07 3369 1588 (Admin) 1800 55 1800 (24 hr) |
Parentline | QLD & NT | 1300 30 1300 |
ReachOut Parents | Nation wide | |
Raising Children - The Australian Parenting Website | Nation wide | |
COPMI: Children of parents with a mental illness | Nation wide |
Child Protection
Service Provider | Location | Phone |
---|---|---|
Department of Communities (Child Safety Services) | Brisbane | 1801 811 810 or (07) 3224 8045 |
Child Safety After Hours Service Centre | Brisbane | (07) 3235 9999 or 1800 177 135 |
Community Centres/ Community Services
Community Centres | ||
---|---|---|
Service Provider | Location | Phone |
Neighbourhood and community centres list | Qld | |
Belong | Brisbane | (07) 3075 8925 |
Sandbag | Brisbane | (07) 3269 0277 |
Communify Queensland | Brisbane | (07) 3510 2700 |
Inala Community House | Brisbane | (07) 3372 1711 |
Kyabra Community Association Inc. | Brisbane | (07) 3373 9499 |
Multilink Community Services (Logan) | Logan | (07) 3808 4463 |
Centre for Pastoral Care | Brisbane | (07) 3324 3451 |
Multicultural Families Organisation | Gold Coast | 07 5571 0381 |
Islamic Women's Association of Australia | Brisbane | (07) 3208 6333 |
Mercy Family Services | Qld | (07) 3340 5600 |
Community Services | ||
Community Directry | Qld |
Dental Services
Service Provider | Location | Phone |
---|---|---|
Full list of clinics available at the link: | ||
Townsville Call Centre | Townsville | 1300 300 850 |
Metro South Oral Health Hub | Brisbane | 1300 300 850 |
Metro North Oral Health | Brisbane | 1300 300 850 |
Disability Services
Service Provider | Location | Phone |
---|---|---|
National Disability Insurance Agency | Nationwide | 1800 800 110 |
Disability Services - Queensland Government | QLD | 13 74 68 |
Aged and Disability Advocacy Australia (ADA Australia) | Brisbane | 1800 818 338 |
Amparo Advocacy Inc. Provides independent individual and systemic advocacy on behalf of vulnerable people from a non-English speaking background with disability. | Brisbane | (07) 3354 4900 |
Domestic and Family Violence
Service Provider | Location | Phone |
---|---|---|
DV connect (all regional contacts are included in the link) | QLD | 1800 811 811 |
Women’s DV Connect Line | Brisbane | (24hr) 1800 811 811 |
Men’s DV Connect Line | Brisbane | (24hr) 1800 600 636 |
Immigrant Women’s Support Service (IWSS) A specialist service response for immigrant and refugee women from non-English speaking background and their children who have experienced domestic and/or sexual violence. | Brisbane | (07) 3846 3490 |
Drug and Alcohol
Service Provider | Location | Phone |
---|---|---|
Alcohol and Drug Information Service (ADIS) | Qld | 1800 177 833 |
Drug ARM Australasia provides a vital outreach of care and compassion through services that assist individuals, families and communities throughout New South Wales, Queensland and South Australia. Programs and services are offered to provide early intervention, prevention, treatment, recovery and outreach. | Nationwide | 1300 656 800 |
Alcohol and Drug Foundation | Nationwide | 1300 85 85 84 |
Queensland Network of Alcohol and other Drug Agencies (QNADA) | Brisbane | (07) 3023 5050 |
Emergency Relief Services
Service Provider | Location | Phone |
---|---|---|
Red Cross Emergency relief: Red Cross provides Emergency Relief support to people seeking asylum and migrants awaiting a visa outcome who are in financial hardship and not receiving an income. | Qld | 07 3367 7222 |
Lifeline Telephone Counselling | Qld | (24hr) 13 11 14 |
Kids Helpline | Nation wide | 07 3369 1588 (Administration) (24hr) 1800 55 1800 |
24 Hour Statewide Domestic Violence Hotline | State Wide | 1800 811 811 |
Family Planning
Service Provider | Location | Phone |
---|---|---|
True Relationships and Reproductive Health True provides expert reproductive and sexual health services to women. | Brisbane | (07) 3250 0240 |
Hearing Services
Service Provider | Location | Phone |
---|---|---|
List of public and private audiology services | Qld |
Housing and Homelessness
Service Provider | Location | Phone |
---|---|---|
Micah Projects Inc - Brisbane Homelessness Service Centre | Brisbane | (07) 3036 4444 |
Residential Tenancy Authority (RTA - Statewide) | Qld | 1300 366 311 |
Housing Service Centre | Qld |
Immunisation
Service Provider | Location | Phone |
---|---|---|
Public Health Unit | Brisbane South | (07) 3176 4000 |
Public Health Unit | Brisbane North | (07) 3624 1111 |
Queensland Health Immunisation Program (QHIP)- Ordering Vaccines | QLD | (07) 3328 9888 |
Brisbane City Council Clinics | Brisbane | (07) 3403 8888 |
Infectious and Chronic Diseases
Service Provider | Location | Phone |
---|---|---|
Prince Charles Hospital - Infectious Disease | Brisbane | 1300 364 938 |
Royal Brisbane and Women’s Hospital Infectious Disease Unit | Brisbane | 1300 364 938 |
Public health units | Qld | |
Metro South Clinical TB Service Turberculosis ( PA Hospital) | Brisbane | (07) 3176 4141 |
Tuberculosis (TB) Control Unit - Clinical diagnosis, management and public health follow-up of people with, or suspected of having, tuberculosis. | QLD | 1300 367 840 |
Ethnic Communities Council Qld (ECCQ) | Brisbane | (07) 3255 1540 |
Hepatitis Queensland | Queensland | 1800 437 222 |
Interpreters and Language Services
Service Provider | Location | Phone |
---|---|---|
Translating and Interpreting Service (TIS) Doctors’ Priority Line | Qld | 1300 131 450 |
ONCALL Interpreters and Translators Agency | Brisbane | (07) 3018 0333 |
QITS (Queensland Interpreting and Translating Service) | Brisbane | (07) 3835 3777 |
PHN Interpreting for Allied Health Professionals Program | Brisbane South | (07 3864 7580 |
PHN Interpreting for Allied Health Professionals | Darling Downs/ West Moreton | (07) 4615 0900 |
Legal Services
Service Provider | Location | Phone |
---|---|---|
Refugee and Immigrant Legal Service (RAILS) | Brisbane | (07) 3846 9300 |
Women’s Legal Service | Brisbane | 1800 957 957 |
Caxton Legal Centre | Brisbane | (07) 3214 6333 |
Legal Aid Queensland | Queensland | 1300 65 11 88 |
Cairns Community Legal Centre | Cairns | (07) 4031 7688 or 1800 062 608 |
Townsville Community Legal Service | Townsville | (07) 4721 5511 |
Salvos Legal | Brisbane | (07) 3349 5046 |
Refugee Civil Law Clinic (For Appointment call MDA) | Brisbane | (07) 3337 5400 |
Mental Health
Optometry
Service Provider | Location | Phone |
---|---|---|
Refugee clients are entitled to access the Spectacle Supply Scheme administered by the Medical Aids Subsidy Scheme (MASS) | Brisbane | 1300 443 570 or (07) 3136 3636 |
Other Services
Service Provider | Location | Phone |
---|---|---|
Refugee Health Connect - One point of call about Refugee Health in Brisbane South and North. | Brisbane | (07) 3864 7580 |
Red Cross Restoring Family Links program | QLD | (07) 3367 5665 |
Relationships Australia | QLD | 1300 364 277 |
Red Cross Support for Trafficked People Program | Brisbane | (07) 3367 5665 |
Ethnic Communities Council Qld (ECCQ) | Brisbane | (07) 3844 9166 |
Community Action for a Multicultural Society (CAMS) program | Qld |
Refugee and Immigrant Health Services
Service Provider | Location | Phone |
---|---|---|
Kobi House Refugee Health Services-TOOWOOMBA Hospital | Toowoomba | (07) 4616 6000 |
Metro South Refugee Health Service. Located at Logan Central Community Health Centre | Logan | (07) 3290 8900 |
Mater Integrated Refugee Health Service | Brisbane | (07) 3163 2891 |
Cairns Clinic | Cairns | (07) 4226 4333 |
Logan Clinic | Logan | (07) 3290 8900 |
Toowoomba Clinic | Toowoomba | (07) 4616 6000 |
Townsville Clinic | Townsville | (07) 4722 8766 |
Mater Refugee Complex Care Clinic | Brisbane | (07) 3163 2880 |
Refugee Health Network
Service Provider | Location | Phone |
---|---|---|
The Refugee Health Network Queensland aims to be a mechanism to build capacity, partnerships, and facilitate coordination of care across health, settlement agencies, communities, government and non-government sectors. The long-term aim is to improve the health and well being of people of refugee backgrounds throughout Queensland. | QLD | (07) 3163 6355 |
Settlement Services
Settlement Services for New Arrivals (up to 18 months) | Settlement Service for New Arrivals (up to 18 months | |
---|---|---|
Service Provider | Location | Phone |
Multicultural Australia | Qld | (07) 3337 5400 |
ACCESS Community Services | Logan | (07) 3412 8222 |
Centacare Migrant Settlement Services | Cairns | (07) 4044 0130 |
Townsville Multicultural Support Group | Townsville | (07) 4775 1588 |
Settlement Services (up to 5 years) | ||
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Brisbane & Other Regions | (07) 3391 6677 |
DSS Grants Service Directory | Qld |
Sexual Assault
Service Provider | Location | Phone |
---|---|---|
DV Connect-Sexual Assault Helpline | State Wide | 1800 010 120 |
Immigrant Women’s Support Service (IWSS) - Sexual assault or Other Services IWSS offers free confidential, practical and emotional support to immigrant and refugee women from non-English speaking backgrounds and their children who have experienced domestic and/or sexual violence | Brisbane | (07) 3846 3490 |
Sexual Health
Service Provider | Location | Phone |
---|---|---|
Full listing of Queensland Health sexual health services and community based organisations | Brisbane | (07) 3837 5611 |
Princess Alexandra Sexual Health Clinic - Sexual Healthline Appointments | Brisbane | (07) 3176 5881 |
Cairns Sexual Health Clinic | Cairns | (07) 4226 4769 |
Rockhampton Sexual Health and HIV Service | Rockhampton | (07) 4932 5440 |
Toowoomba Hospital | Toowoomba | (07) 4616 6000 |
Townsville Sexual Health Services | Townsville | (07) 4433 9600 |
Torture and Trauma Counselling
Service Provider | Location | Phone |
---|---|---|
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Brisbane | (07) 3391 6677 |
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Rockhampton | (07) 3391 6677 |
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Townsville | (07) 3391 6677 |
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Toowoomba | (07) 3391 6677 |
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Logan | (07) 3391 6677 |
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Other Regions | (07) 3391 6677 |
Youth Services
Service Provider | Location | Phone |
---|---|---|
Queensland Program of Assistance to Survivors of Torture and Trauma QPASTT | Brisbane | (07) 3391 6677 |
Qld Government Youth | Qld | |
Queensland Youth Housing Coalition | Qld | 0439 739 747 |
Brisbane Youth Service | Brisbane | (07) 3620 2400 |
YFS | Logan | (07) 3826 1500 |
Youth Advocacy Centre | Brisbane | (07) 3356 1002 |
Reconnect The Reconnect program uses community-based early intervention services to assist young people aged 12 to 18 years who are homeless, or at risk of homelessness, and their families. Reconnect assists young people to stabilise their living situation and improve their level of engagement with family, work, education, training and their local community. | Brisbane | reconnect@dss.gov.au |
ReachOut Youth | Nationwide |