Western Australia

 

This page was developed and is maintained by the Association for Services to Torture and Trauma Survivors (ASeTTS)

Asylum Seekers

CARAD – Centre for Asylum Seekers, Refugees and Detainees

www.carad.org.au

245 Stirling St Perth WA (08) 9227 7322

Red Cross Hub

www.redcross.org.au

118 Bennett St Perth WA (08) 9225 8830

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Bilingual GPs

Health Engine

www.healthengine.com.au  – online search tool 

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Child health clinics and parenting services

Princess Margaret Refugee Health Clinic

http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic

80 Hay St Perth WA  

The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.

The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.

Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017

Monday to Friday 08:00 to 16:30

Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00

Email: refugeehealth.PMH@health.wa.gov.au

Phone: (08) 9340 7649

Mobile: 0420 983 290

Fax: (08) 9340 7652

Department of Health, Healthy WA

http://healthywa.wa.gov.au/Purple-Book-Appointments

To book appointments at nearest Community Child Health Centre

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Child protection services

Department for Child Protection and Family Support

Helplines – https://www.dcp.wa.gov.au/Organisation/ContactUs/Pages/HelplinesContactInfo.aspx

Crisis Care – 24 hrs

(08) 9223 1111 metro, 1800 199 008 country

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Community Detention

Red Cross Hub

www.redcross.org.au

118 Bennett St Perth WA (08) 9225 8830

Life Without Barriers

www.lwb.org.au

1/26 Dugdale St Warwick WA (08) 9208 3400

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Community health services

Child and Adolescent Community Health (CACH) Refugee Health Team

http://ww2.health.wa.gov.au/About-us/Child-and-Adolescent-Health-Service/Child-and-Adolescent-Community-Health/Community-health-nursing/Refugee-health

The Child and Adolescent Community Health (CACH) -Refugee Health Team assist newly arrived refugees and humanitarian entrants to transition and integrate into mainstream health care services.

Clinical Nurses in the Refugee Health Team act as advocates in empowering individuals and families to identify health concerns and direct families via referral processes to appropriate services. The CACH Refugee Health Team provide services across the Perth metropolitan areas to:

  • Children under the age of 18 years and their primary carers who have been referred from HEHS and the PMH Refugee Health Clinic
  • Other referrals for children under the age of 18 years as assessed on an individual basis.

Each family is offered an initial home visit by a Community health nurse to discuss:

  • Concerns and issues raised during the HEHS Assessment
  • Connection to a local GP service
  • Immunisation status and follow up
  • Dental Services
  • Optometry
  • Tertiary Health Services including referral for specialist care
  • Child Health & Child Development Services
  • Women’s Health Services
  • Mental Health (Torture &Trauma concerns )
  • Other identified health issues

Direct all enquiries to:    CACH.RefugeeHealthReferrals@health.wa.gov.au

Health Direct – 24 hour helpline

1800 022 222

Department of Health, Healthy WA

service finder – www.healthywa.wa.gov.au/Service-search

Hepatitis WA

www.hepatitiswa.com.au

134 Aberdeen St Perth WA

Helpline – (08) 9328 8538 metro, 1800 800 070 country

Services –

Hepatitis B

  • Education Sessions
  • Workshops
  • Workforce development

Contact: Community Engagement Officer on 9227 9800 or hepbcdo@hepatitiswa.com.au

                 Workforce Development Officer on 9227 9800 or wdo@hepatitiswa.com.au

Hepatitis C Education Sessions and Workforce Development

Contact: Health Promotions Officer on 9227 9800 or cdo@hepatitiswa.com.au

                Workforce Development Officer on 9227 9800 or wdo@hepatitiswa.com.au

Hepatitis C Treatment Clinic

Contact Clinic Coordinator on 92279800 or cliniccoordinator@hepatitiswa.com.au

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Community mental health teams

MHERL, Mental Health Emergency Response Line – 24 hrs

Metro 1300 555 788, Peel 1800 676 822 (for free translation service phone TIS 131 450)

Inner City Mental Health

Royal Perth Hospital

70 Murray St Perth WA (08) 9224 1720

Mirrabooka Community Mental Health

1/20 Chesterfield Rd Mirrabooka WA (08) 9344 5400

Midland Community Mental Health

281 Great Eastern Highway Midland WA (08) 9237 8600

Peel Community Mental Health

Lakes Rd Mandurah WA (08) 9531 8080

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Complex case services

Complex Case Support Team

1300 855 669

https://www.dss.gov.au/our-responsibilities/settlement-and-multicultural-affairs/programs-policy/settlement-services/complex-case-support-programme

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Dental services

Dental Health Services – adult & children

www.dental.wa.gov.au

(08) 9313 0555

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Disability services 

Disability Services Commission

www.disability.wa.gov.au

(08) 9426 9200 or Free-call 1800 998 214

Ethnic Disability Advocacy Centre (EDAC)

www.edac.org.au

320 Rokeby Rd Subiaco

(08) 9388 7455, or Freecall 1800 659 921

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Emergency Accommodation

Crisis Care – 24hr helpline

1800 199 008

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Family Planning

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

Sexual Health Quarters

www.shq.org.au

70 Roe St Northbridge WA   (08) 9227 6177

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Family/domestic violence

Crisis Care  – 24 hr helpline

1800 199 008

Multicultural Women’s Advocacy Service

www.whfs.org.au

1800 998 399, (08) 9328 1200

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Female genital mutilation/cutting

Sexual Assault Resource Centre (SARC) – for clients over 13 years

24hr emergency  – (08) 6458 1828

Freecall – 1800 199 888

Princess Margaret Hospital Child Protection Unit

(08) 9340 8646

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Hearing services

Hearing Services Program

www.hearingservices.gov.au

1800 500 726

WA Deaf Society

www.wadeaf.org.au

5 Aberdeen St East Perth WA  (08) 9441 2677

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Immunisation

Central Immunisation Clinic (CIC)

16 Rheola St West Perth WA  (08) 9321 1312

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Infectious diseases

Princess Margaret Refugee Health Clinic

http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic

80 Hay St Perth WA  

The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.

The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.

Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017

Monday to Friday 08:00 to 16:30

Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00

Email: refugeehealth.PMH@health.wa.gov.au

Phone: (08) 9340 7649

Mobile: 0420 983 290

Fax: (08) 9340 7652

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Interpreter services

TIS Doctors priority line

1300 131 450

WA Interpreters

(08) 9362 4819

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Legal centres

Multicultural Legal Centre (MSCWA)

www.mscwa.com.au

4 View St North Perth   (08) 9328 1544

The Humanitarian Group

www.thehumanitariangroup.org.au

16b Sudbury Rd Victoria Park WA  (08) 9227 7311

Legal Aid WA

www.legalaid.wa.gov.au

1300 650 579

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Maternal and child health

Health Direct – 24hr support line

1800 022 222

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

Child and Family health services  – Healthy WA, Find a Health Service

http://healthywa.wa.gov.au/Service-search

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Mental Health services – adult

MHERL, Mental Health Emergency Response Line – 24 hrs

Metro 1300 555 788, Peel 1800 676 822 (for free translation service phone TIS 131 450)

Inner City Mental Health

Royal Perth Hospital

70 Murray St Perth WA (08) 9224 1720

Mirrabooka Community Mental Health

1/20 Chesterfield Rd Mirrabooka WA (08) 9344 5400

Midland Community Mental Health

281 Great Eastern Highway Midland WA (08) 9237 8600

Peel Community Mental Health

Lakes Rd Mandurah WA (08) 9531 8080

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Mental health services – child & adolescent

CAMHS Urgent mental health support

1800 048 636 – 24hr support

Community based CAMHS clinics

http://ww2.health.wa.gov.au/About-us/Child-and-Adolescent-Health-Service/Child-and-Adolescent-Mental-Health-Service/Our-services/Community-services

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Migrant Resource Centres

Metropolitan Migrant Resource Centre (MMRC)

www.mmrcwa.org.au

9/24 Chesterfield Road Mirrabooka  (08) 9345 5755

Multicultural Services Centre WA

www.mscwa.com.au

20 View St North Perth WA  (08) 9328 2699

Fremantle Multicultural Centre

www.fmcwa.com.au

241 High St Fremantle WA  (08) 9336 8282

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Multilingual and multicultural health resources

Health Department of WA

http://ww2.health.wa.gov.au/Articles/J_M/Multicultural-resources-for-health-professionals

Multicultural resources for health professionals

Office of Multicultural Interests

www.omi.wa.gov.au

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Nutrition

Department of Health, Healthy WA, Healthy living A-Z, Nutrition

http://healthywa.wa.gov.au/Healthy-living/Healthy-living-A-to-Z?AtoZ=N

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Older refugees

Multicultural Aged Care Services WA

(08) 9346 8149

Umbrella Multicultural Community Care Services

www.umbrellacommunitycare.com.au

263 Coode St Bedford WA  (08) 9275 4411

Rainbow Multicultural Aged Care Programme

33 Eight Avenue Maylands WA  (08) 9271 2026

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Optometry

Health Department of WA

http://www.healthywa.wa.gov.au/Articles/S_T/Spectacle-Subsidy-Scheme

Spectacle Subsidy Scheme  (08) 9222 4222

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Primary health care services

Health Department of WA, Healthy WA

http://healthywa.wa.gov.au/Service-search

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Psychological support and counselling

ASeTTS – Association for Services to Torture and Trauma Survivors

www.asetts.org.au

286 Beaufort St Perth WA  (08) 9227 2700

Metropolitan Migrant Resource Centre (MMRC)

www.mmrcwa.org.au

9/24 Chesterfield Rd Mirrabooka  (08) 9345 5755

Communicare

www.communicare.org.au

28 Cecil Avenue Cannington WA  (08) 9251 5777

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

Centrecare

www.centrecare.com.au

456 Hay St Perth WA  (08) 9325 6644

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Refugee and immigrant health services

Humanitarian Entrant Health Service (HEHS)

http://ww2.health.wa.gov.au/Articles/F_I/Humanitarian-Entrant-Health-Service

1/311 Wellington St Perth WA (08) 9222 8500

Princess Margaret Refugee Health Clinic

http://ww2.health.wa.gov.au/Articles/N_R/Princess-Margaret-Hospital-Refugee-Clinic

80 Hay St Perth WA  

The PMH Refugee Health Clinic aims to coordinate and manage the complex care needs of recently resettled refugee children under 16 years of age. If required, inpatient admission and consultation can be provided.

The Refugee Health Clinic is a holistic service with specialist medical staff, nurses, social workers, dieticians, dentists and school liaisons. The clinic aims to meet the medical, developmental, educational and psychosocial domains of refugee children and adolescents.

Please note the Refugee Health Service at PMH will be transitioning to Perth Children’s Hospital at the Queen Elizabeth II Medical Centre (QEIIMC) site; date to be confirmed in 2017

Monday to Friday 08:00 to 16:30

Clinic days: Monday 08:00 to 17:30 and Alternate Tuesdays 08:30 to 12:00

Email: refugeehealth.PMH@health.wa.gov.au

Phone: (08) 9340 7649

Mobile: 0420 983 290

Fax: (08) 9340 7652

Child and Adolescent Community Health (CACH) Refugee Health Team

http://ww2.health.wa.gov.au/About-us/Child-and-Adolescent-Health-Service/Child-and-Adolescent-Community-Health/Community-health-nursing/Refugee-health

The Child and Adolescent Community Health (CACH) -Refugee Health Team assist newly arrived refugees and humanitarian entrants to transition and integrate into mainstream health care services.

Clinical Nurses in the Refugee Health Team act as advocates in empowering individuals and families to identify health concerns and direct families via referral processes to appropriate services. The CACH Refugee Health Team provide services across the Perth metropolitan areas to:

  • Children under the age of 18 years and their primary carers who have been referred from HEHS and the PMH Refugee Health Clinic
  • Other referrals for children under the age of 18 years as assessed on an individual basis.

Each family is offered an initial home visit by a Community health nurse to discuss:

  • Concerns and issues raised during the HEHS Assessment
  • Connection to a local GP service
  • Immunisation status and follow up
  • Dental Services
  • Optometry
  • Tertiary Health Services including referral for specialist care
  • Child Health & Child Development Services
  • Women’s Health Services
  • Mental Health (Torture &Trauma concerns )
  • Other identified health issues

Direct all enquiries to:    CACH.RefugeeHealthReferrals@health.wa.gov.au

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Regional/rural settlement services

Great Southern Migrant Services

http://www.rcnc.org.au/our-migrant-services

217 North Rd Albany WA  (08) 9841 1190

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Settlement services

North of the river – Metropolitan Migrant Resource Centre (MMRC)

www.mmrcwa.org.au

9/24 Chesterfield Rd Mirrabooka  (08) 9345 5755

South of the river – Communicare

www.communicare.org.au

28 Cecil Avenue Cannington WA  (08) 9251 5777

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

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Sexual assault

Sexual Assault Resource Centre (SARC) – for clients over 13 years

24hr emergency  – (08) 6458 1828

Freecall – 1800 199 888

Princess Margaret Hospital Child Protection Unit

(08) 9340 8646

Return to top

Sexual health

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

Sexual Health Quarters

www.shq.org.au

70 Roe St Northbridge WA   (08) 9227 6177

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Torture and trauma services

ASeTTS – Association for Services to Torture and Trauma Survivors

www.asetts.org.au

286 Beaufort St Perth WA  (08) 9227 2700

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Tuberculosis chest clinics

WA Tuberculosis Control Program

Anita Clayton Centre

311 Wellington St Perth WA  (08) 9222 8500

http://ww2.health.wa.gov.au/Articles/A_E/About-the-Western-Australia-Tuberculosis-Progam

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Women’s health

Ishar Multicultural Centre for Women’s Health

www.ishar.org.au

21 Sudbury Road Mirrabooka 6061

Contact the Information Officer on (08) 9345 5335  

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Youth services

ASeTTS – Association for Services to Torture and Trauma Survivors

Newly Arrived Youth (NAYS) & Children in Cultural Transition (CICT) programmes

www.asetts.org.au

286 Beaufort St Perth WA  (08) 9227 2700

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Produced by

FOUNDATION HOUSE LOGO_LANDSCAPE

in consultation with

FASSTT_Colour
Refugee Health Network of Australia

Endorsed by

APNA+Tagline

Funded by

The Australian Refugee Health Practice Guide received funding from the Australian Government.

Disclaimer

The information set out in the Australian Refugee Health Practice Guide (“the Guide”) is current at the date of first publication and is intended for use as a guide of a general nature only and may or may not be relevant to particular patients or circumstances. Nor is the Guide exhaustive of the subject matter. Persons implementing any recommendations contained in the Guide must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular circumstances when so doing. The statements or opinions that are expressed in the Guide reflect the views of the contributing authors and do not necessarily represent the views of the editors or Foundation House. Compliance with any recommendations cannot of itself guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional and the premises from which the health professional operates.

Whilst the information is directed to health professionals possessing appropriate qualifications and skills in ascertaining and discharging their professional (including legal) duties, it is not to be regarded as clinical advice and, in particular, is no substitute for a full examination and consideration of medical history in reaching a diagnosis and treatment based on accepted clinical practices.

Accordingly, Foundation House and its employees and agents shall have no liability (including without limitation liability by reason of negligence) to any users of the information contained in the Guide for any loss or damage (consequential or otherwise), cost or expense incurred or arising by reason of any person using or relying on the information contained in the Guide and whether caused by reason of any error, negligent act, omission or misrepresentation in the information. Although every effort has been made to ensure that drug doses and other information are presented accurately in the Guide, the ultimate responsibility rests with the prescribing clinician. For detailed prescribing information or instructions on the use of any product described herein, please consult the prescribing information issued by the manufacturer.