Victoria

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Refugee Health Program

Refugee Health Nurses and Allied Health (statewide contact details in table below)

Refugee health nurses and allied health staff are located in community health centres in areas of high refugee settlement. Refugee health nurses can provide advice on primary and specialist referral, as well as referral to relevant community groups and community services.

Region Service Name Service Site Contact
West Metro cohealth 12 Gower Street, Kensington Ph: (03) 8378 1600 Fax: (03) 9372 1558
West Metro cohealth 78 Paisley Street, Footscray Ph: (03) 8398 4100 Fax: (03) 9687 9330
North Metro cohealth 75 Brunswick Street, Fitzroy VIC 3065 Ph: (03) 9448 5531 Fax: (03) 7000 1845
North Metro Darebin CHC 125 Blake Street, East Reservoir Ph: (03) 8470 1111 Fax: (03) 8470 1172
North Metro DPV Health Hume GP Super Clinic 42-48 Coleraine Street, Broadmeadows Ph: 1300 234 263
West Metro Djerriwarrh Community Health Corner of Yuille and High Streets, Melton Ph: (03) 8746 1160 Fax: (03) 9743 8640
West Metro Djerriwarrh Community Health 228-232 Caroline Springs Boulevard, Caroline Springs, 3023 Ph: (03) 9361 9300
East Metro EACH 75 Patterson Street, East Ringwood Ph: (03) 9837 3999 Fax: (03) 9879 6356
West Metro IPC Health - Brimbank 122 Harvester Road, Sunshine Ph: (03) 9313 5000 Fax: (03) 9313 5060
West Metro IPC Health - Wyndham 117-129 Warringa Crescent, Hoppers Crossing Ph: (03) 8734 1400 Fax: (03) 9313 5050
West Metro IPC Health - Deer Park 106 Station Road Deer Park, Vic 2023 Ph: (03) 9219 7142
South East Metro Monash Health Community Dandenong 112 Thomas Street, Dandenong Ph: (03) 9792 8100 Fax: (03) 9212 5711
North Metro DPV Health Mill Park GP Super Clinic 20 Civic Drive, Mill Park, 3082 Ph: (03) 9409 8787
Statewide Royal Children's Hospital 50 Flemington Road, Parkville Ph: (03) 9345 5522 Fax: (03) 9345 4751 (Attn: Helen Milton)
Ballarat Ballarat CHC 12 Lilburne Street, Lucas Ph: (03) 5338 4500 Fax: (03) 5332 6617
Statewide Asylum Seeker Resource Centre (ASRC) 214 Nicholson Street, Footscray Ph: (03) 9326 6066
Statewide Cabrini Asylum Seeker and Refugee Health Hub 503 Sydney Road, Brunswick Ph: (03) 8388 7874
Bendigo Bendigo CHC 3 Seymore Street, Eaglehawk Ph: (03) 5434 4300
Albury / Wodonga Gateway Community Health 155 High Street, Wodonga Ph: (02) 6022 8888 Fax: (02) 6024 5792
Geelong Barwon Health 2 Gellibrand Street, Corio Ph: (03) 4215 0000
Latrobe Valley La Trobe CHS 42-44 Fowler Street, Moe Ph: (03) 5171 1435 Fax: (03) 5174 9602
Shepparton Primary Care Connect 399 Wyndham Street, Shepparton Ph: (03) 5823 3200 Fax: (03) 5823 3299
Mildura Sunraysia CHS Corner 13th Street and Deakin Avenue, Mildura Ph: (03) 5022 5444 Fax: (03) 5021 7648
Swan Hill Swan Hill District Health 60 McCrae Street, Swan Hill Ph: (03) 5033 9300
Region Service Name Service Site Contact

For more information regarding the Refugee Health Program contact Kath Desmyth, Statewide Facilitator of the Refugee Health Program on 03 9448 5588 or at Kath.Desmyth@cohealth.org.au

Specialist refugee health clinics
Region Name Service Address Contact
Statewide Victorian Infectious Diseases Service (VIDS) Adult infectious diseases clinic Royal Melbourne Hospital, Grattan Street, Parkville. Level 9N main block. Ph: (03) 9342 7212 Fax: (03) 9342 7277 Email: refugeefellow@mh.org.au https://www.thermh.org.au/health-professionals/clinical-services/victorian-infectious-diseases-service-vids
Statewide Victorian Infectious Diseases Service (VIDS) Refugee health assessment GP clinic Royal Melbourne Hospital, Grattan Street, Parkville. Level 9N main block. Dr Joanne Gardiner Ph: (03) 9342 7000 (RMH switchboard) Fax: (03) 9342 7277 Email: joanne.gardiner@mh.org.au
Statewide Royal Children's Hospital Immigrant and Refugee Health Service Paediatrics Royal Children's Hospital, 50 Flemington Road, Parkville Ph: (03) 9345 5522 Fax: (03) 9345 4751 Direct referrals to the Immigrant Health Service (attn: Helen Milton)
Craigieburn Health Services Paediatric Refugee Health Clinic 274-304 Craigieburn Road, Craigieburn Fortnightly Fridays, 9-4.30 Phone intake coordinator Bev Leiper on (03) 8338 3081 See here for more information.
West Metro cohealth (Kensington) Infectious disease clinic 12 Gower Street, Kensington Thursday mornings Contact Dr Nadia Chaves Ph: (03) 8378 1600 Fax: (03) 9372 1558
West Metro cohealth (Footscray) Refugee and asylum seeker health assessment clinic 78 Paisley Street, Footscray Tuesdays and Wednesday mornings Ph: (03) 8398 4100
West Metro cohealth (Footscray) Infectious disease clinic 78 Paisley Street, Footscray Thomas Schulz and Kudzai Kanhutu Wednesday 1pm - 5pm Ph: (03) 8398 4100
West Metro cohealth (Footscray) Vitamin D and paediatric refugee clinic 78 Paisley Street, Footscray Jane Standish and Kate McCloskey Thursday 9-4.30 Ph: (03) 8398 4100
West Metro Djerriwarrh Community Health cohealth outreach Vitamin D clinic 195-209 Barries Road, Melton West Every 2 months Intake via cohealth Footscray. Ph: (03) 8398 4100 Fax: (03) 9687 9330
West Metro Djerriwarrh Community Health Refugee Health 228-232 Caroline Springs Boulevard, Caroline Springs, 3023 Ph: (03) 9361 9300
West Metro IPC Health (Deer Park) Paediatric refugee clinic 106 Station Road, Deer Park Dr Yoko Asakawa IPC Health Ph: 9219 7142 Fax: 9363 7110 - GP referrals needed
West Metro IPC Health (Wyndham) Adult infectious diseases Refugee health 117-129 Warringa Crescent, Hoppers Crossing Dr Tom Schulz conducts a monthly clinic on Wednesday afternoons. Consultations by appointment only, GP referral requried. Ph: (03) 8734 1400 Fax: (03) 8734 1460
North Metro cohealth (Fitzroy) Refugee and asylum seeker health assessment clinic 75 Brunswick Street, Fitzroy Mondays & Thursdays 1-4pm Ph: (03) 9411 3555 Email: intake.refugeehealthclinic@cohealth.org.au
North Metro Your Community Health (formerly Darebin Community Health) Vitamin D clinic 300 Bell St, Preston (PANCH) Monthly clinic
North Metro Your Community Health (formerly Darebin Community Health) Refugee Medical Clinic 300 Bell Street, Preston GP available on Mondays Refugee Health Nurse available Monday to Friday No referral necessary refugeehealth@yourch.org.au
North Metrol Cabrini Asylum Seeker and Refugee Health Hub Primary care and specialist mental health for people seeking asylum who are Medicare-ineligible or have Medicare but no income Ground floor, 503 Sydney Road, Brunswick VIC 3056 Ph: (03) 8388 7874
East Metro EACH Social and Community Health Refugee Health Program Comprehensive health assessments, catch-up immunisations, Mantoux testing, GP clinic 75 Patterson Street, East Ringwood Contact Merilyn Spratling, refugee health nurse coordinator Ph: (03) 9837 3999
South East Metro Monash Health Refugee Health and Wellbeing Primary care as well as tertiary services such as paediatrics, psychiatry and infectious diseases 122 Thomas Street, Dandenong Manager: Jaquie McBride Ph: 0420 971 782 RHNL Ph: (03) 9544 9776 Ph: 0420 301 634 Download referral form HERE.
Ballarat Ballarat Community Health Centre Immigrant paediatric health clinic 12 Lilburne Street, Lucas First Wednesday of the month. Ph: (03) 5338 4500
Shepparton Shepparton Medical Centre Adult infectious diseases Refugee health 49 Graham Street, Shepparton Dr Thomas Schulz runs a monthly infectious disease clinic. Ph: (03) 5823 3100 Fax: (03) 5831 7568 Email: reception@shepmed.unimelb.edu.au
Geelong Barwon Health Infectious diseases and paediatrics Geelong Hospital Outpatients Annexe, 66 Bellerine Street Ph: (03) 4215 1396 Fax: (03) 4215 1383
Albury / Wodonga Gateway Health Multicultural Clinic Health assessment and ongoing care 155 High Street, Wodonga Dr Catherine Orr Monday - Friday Ph: (02) 6022 8888 Email: catherine.orr@gatewayhealth.org.au Web: https://www.facebook.com/ghmulticulturalclinic
Bendigo Bendigo Health Infectious diseases 100 Barnard Street, Bendigo (entry via Mercy Street) Monthly clinic on a Wednesday morning. All enquiries ph: (03) 5454 8422 Fax: (03) 5454 8922
Mildura Victorian Infectious Diseases Service Outpatient clinic Tristar Medical Clinic, Level 1 87-89 Langtree Avenue, Mildura Professor Beverley-Ann Biggs runs a monthly outpatient clinic. Contact Ms Bernadette Denton for appointments. Ph: (03) 5023 1200 Fax: (03) 5023 8999

Refugee Health Fellows

The Refugee Health Fellows program exists to assist health care providers, and fellows are available by telephone and can often arrange to see you in your practice. Fellows can offer assistance with diagnosis and management, and can provide information on referral pathways for refugee and asylum seeker clients. For more information see here.

Specialised refugee and asylum seeker mental health services

Specialised asylum seeker health services

Note that there are special access arrangements to Victorian public health and community services for asylum seekers. These arrangements include free access to public hospitals, ambulance services in emergency situations, community health services, dental services and catch-up immunisations, and priority access to community health services. See here for more information regarding special access arrangements for asylum seekers.

Specific health areas
Humanitarian Settlement Program (HSP)

The Humanitarian Settlement Program (HSP; formerly Humanitarian Settlement Services and Complex Case Support) provides early practical support to humanitarian entrants on arrival, and throughout their initial settlement period, generally for the first six to 12 months (Australian Department of Social Services, 2017). The HSP service provider for Victoria is AMES Australia. See here for more information.

Other services
Local refugee and asylum seeker service directories

South East Melbourne

Outer Northern Melbourne

Produced by

in consultation with

                  Refugee Health Network of Australia

Endorsed by

Funded by

The Australian Refugee Health Practice Guide was produced with funds from the Australian Government Department of Health.

Disclaimer

The information set out in the Australian Refugee Health Practice Guide (“the Guide”) is current at the date of first publication and is intended for use as a guide of a general nature only and may or may not be relevant to particular patients or circumstances. Nor is the Guide exhaustive of the subject matter. Persons implementing any recommendations contained in the Guide must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular circumstances when so doing. The statements or opinions that are expressed in the Guide reflect the views of the contributing authors and do not necessarily represent the views of the editors or Foundation House. Compliance with any recommendations cannot of itself guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional and the premises from which the health professional operates.

Whilst the information is directed to health professionals possessing appropriate qualifications and skills in ascertaining and discharging their professional (including legal) duties, it is not to be regarded as clinical advice and, in particular, is no substitute for a full examination and consideration of medical history in reaching a diagnosis and treatment based on accepted clinical practices.

Accordingly, Foundation House and its employees and agents shall have no liability (including without limitation liability by reason of negligence) to any users of the information contained in the Guide for any loss or damage (consequential or otherwise), cost or expense incurred or arising by reason of any person using or relying on the information contained in the Guide and whether caused by reason of any error, negligent act, omission or misrepresentation in the information. Although every effort has been made to ensure that drug doses and other information are presented accurately in the Guide, the ultimate responsibility rests with the prescribing clinician. For detailed prescribing information or instructions on the use of any product described herein, please consult the prescribing information issued by the manufacturer.