Tasmania

This page was developed and is maintained by Phoenix Centre. Please contact reception@mrctas.org.au to provide feedback or updates about information included on this page.

ASYLUM SEEKERS

* Migrant Resource Centre South – 03 62 21 0999

* Migrant Resource Centre North – 03 63 32 2211

* CatholicCare – Safe Haven Hub, Status Resolution Support Services – 03 6278 1660

* Australian Red Cross Status Resolution Support Services – 03 6235 6046

* Australian Red Cross Hub – Monday-Friday 10am to 4pm

* Tasmanian Asylum Seeker Support (TASS)

* Amnesty International Refugee Rights Group Tasmania – 03 6221 1000

* Break O’Day Welcome and Support Group

HEALTH

Alcohol and Other Drugs

* Alcohol and Drug Service 1300 139 641 (24 hour information line, freecall 1800 811 994)

* Holyoake – 03 6224 1777

* Anglicare Tasmania – 1800 243 232

* Quit Tasmania – 6169 1943 (Quitline – 13 78 48)

Asthma

* Asthma Foundation of Tasmania – 1800 278 462 (not an emergency number)

Community Health Services

* healthdirect Australia Telephone Service – 1800 022 222

Dental Services and Oral Health

* Department of Health and Human Services – Oral Health Clinics

Eating Disorders

* Tasmania Recovery from Eating Disorders

* Paediatric Eating Disorder Outpatient Clinic – 6166 6766 or 0458 337 913

Family Planning

* Family Planning Tasmania Healthline 1300 658 886

Hearing Services

* Tasmanian Audiology Services – 6166 0107

* Australian Hearing – 1300 412 512

* Hearing Link – South 6228 1955, North 6331 9766

* National Relay Service – 1800 555 660 (free call)

Immunisation

* Public Health Hotline – 1800 671 738

http://www.dhhs.tas.gov.au/publichealth/communicable_diseases_prevention_unit/immunisation

* Immunise Australia Program – 1800 671 811

Infectious Diseases 

* Tuberculosis – Respiratory Clinic (South) – 03 6166 8438

* Launceston General Hospital (North) – 1300 977 694

* North West Regional Outpatient Clinic (NW) – 03 6493 6300

* Tasmanian Council for AIDS Hepatitis and Related Diseases (tasCAHRD) – 03 6234 1242

mail@tascahrd.org.au 

* Hepatitis info line – 1800 437 222                                       

MATERNAL AND CHILD HEALTH

Pregnancy Counselling and Support (TAS) Inc.

Pregnancy Help Line 1300 655 156

  * Parent Line (24 hours) – 1300 808 178

The Parent Line is available at any time to assist parents, of children 0-5 years, with stressful parenting issues or concerns

* Child Health and Parenting Service (CHaPS) – South, North and NW -1300 064 544

Child Health and Parenting Service provides opportunities for new families to network with other services within the community. Local Child and Family Health Nurses offer child health and development checks at the following recommended ages: 2 weeks, 4 weeks, 8 weeks, 4-6 months, 12 months, 2 years and Healthy Kids Checks. There is also a GP medical check at 6 weeks. To make an appointment with a Child and Family Health Nurse, call 1300 064 544 your call will be directed to the nearest available service.                   

* Relationships Australia Family Relationships Centre Hobart – 1300 364 277

admin@hobartfrc.com.au

* CatholicCare Family Support – 03 6278 1660

* Pregnancy, Birth and Baby helpline – 1800 882 436

MULTILINGUAL AND MULTICULTURAL HEALTH SERVICES

* Migrant Resource Centre (Tasmania) Inc. – 6221 0999

reception@mrctas.org.au

* MRC North (03) 32 2211

Royal Hobart Hospital Refugee and Migrant Liaison Officer – 6222 8126

* Refugee and Humanitarian Arrival Clinic (RAHAC)

South – 6166 0000

North – 6777 4152

* Southern Tasmania Refugee Health Clinic – 6165 2368 (Tues, Wed, Fri 8.30-5.00)

* Northern Refugee Health Clinic – 1300 977 518 (Wed, Thurs)

* Phoenix Centre (03) 6221 0999

phoenixreferrals@mrctas.org.au

* Australian Red Cross Bi-cultural Health Program

tasbiculturalhealth@redcross.org.au

South – 03 6235 6046

North – 03 6326 0400

Nutrition

* Department of Health and Human Services – 1300 135 513

Optometry

* Spectacle Assistance Scheme 1800 232 148

 Sexual and Reproductive Health

* Family Planning Tasmania – H – 6273 9117, L – 6343 4566, NW – 6431 7692

* Sexual Health Service – Hobart, Launceston, Devonport – 1800 675 859

* Working It Out – H – 6231 1200, L and NW – 0438 346 122

info@workingitout.org.au

Women’s Health

* Family Planning Tasmania – H – 6273 9117, L – 6343 4566, NW – 6431 7692

* Women’s Health Tasmania – 6231 3212 (Mon – Thurs 9.15am to 4pm)

info@womenshealthtas.org.au

* Women’s Health Information Line – 1800 675 028

 SEXUAL ASSAULT

* Sexual Assault Support Service Inc. (SASS) – 6231 1811 or 6231 0044 (24/7 crisis response 6231 1817)

admin@sass.org.au

* Laurel House – North and North West Tasmania Sexual Assault Support Service – N – 6334 2740, NW – 6431 9711, AH – 1800 697 877

counsellors@laurelhouse.org.au / counsellors@laurelhousenw.org.au

 

* Centre Against Sexual Assault (CASA) – 03 6431 9711

MENTAL HEALTH

Counselling and Support

* Phoenix Centre – (03) 621 0999

phoenixreferrals@mrctas.org.au

* Lifeline 13 11 14 (24 hours)

Suicide Call-back Service 1300 659 467

* Kids Helpline – 1800 551 800

* beyondblue – 1300 224 636

* MensLine Australia – 1300 789 978

Mental Health Services 

* Headspace

Hobart 03 6231 2927www.facebook.com/hobartheadspace

Launceston 03 6335 3100 –www.facebook.com/headspacenorthtas

Devonport 03 6424 2144www.facebook.com/headspacenorthtas

* Mental Health Services Helpline 1800 332 388

North 6336 2867

North West 6434 7280

South 6233 8612

* Richmond Fellowship – (03) 6228 3344

admin@rftas.org.au

* The Hobart Clinic – 6247 9960

* CatholicCare – 6278 1660

* Relationships Australia – Tasmania – 1300 364 277

State-wide Torture and Trauma services 

* Phoenix Centre 62 21 0999

phoenixreferrals@mrctas.org.au

Community Mental Health

* Forensic Mental Health Services – South (03 6166 0486), North (03 6777 1204)

* Mental Health Services – 1800 332 388

Complementary/ Natural Therapies

* Phoenix Centre 6234 9138

phoenixreferrals@mrctas.org.au

 

SUPPORT SERVICES

Child Safety

* Child Safety Services – 1300 737 639

The role of Child Safety Services is to protect children and young people who are at risk of abuse or neglect. To make an urgent notification about abuse or neglect to Child Safety Services, please call 1300 737 639 at any time. Non-urgent notifications should be made between 8.30am and 5pm, Monday to Friday           

Complex Case Support Services

MRC Tasmania 03 62 21 0999

Disability Services

* Gateway Services – 1800 171 233

* South – 6166 1127 (M-F, 8.30-5.00)

* North – 6777 1060 (M-F, 8.30-5.00)

* North West – 6477 7609 (M-F, 9.00-5.00)

NDIS

Emergency Accommodation and Homelessness Support

Housing Connect – Statewide Emergency Accommodation and Case Management Support

* Colony 47 (South) – 1800 800 588

Anglicare TASMANIA (North/North West) 1800 243 232

* AK Young Women’s Emergency Accommodation Service – 6272 7751 or 0418 134 221 (24 hours)

Crisis accommodation service for young women between the ages of 13 and 20

* Bethlehem House – 6234 4594 (24 hours)

admin@bethlehemhouse.org.au

* McCombe House (Southern Tas) – 1800 005 576 (24 hours)

Supported emergency accommodation for single women and women with children escaping domestic violence and homelessness. A 6 – 8 week safe and secure crisis accommodation for women and children from all cultures and backgrounds.

* Oakleigh Accommodation Services (North-West Tasmania) – 03 6431 9015

Provides emergency accommodation to homeless men, women and children in the North West.

* Jireh House – 6232 3850 (24 hours)

admin@jirehhouse.org.au

* Hobart Women’s Shelter – 03 6273 8455

*Youthcare – Crisis Accommodation – Young Males (13-20 years) in Southern Tasmania 

 FAMILY AND DOMESTIC VIOLENCE

* Safe at Home Family Violence Response and Referral Line – 1800 633 937 (24/7)

Offers information and referral to the full range of response, counselling, information and other support services.

* Support Help & Empowerment (SHE) – 03 6278 9090

admin@she.org.au

* Yemaya Women’s Support Service – 03 6334 0305

Free and confidential service provided for any woman over 16 years of age who is or has been in an abusive relationship.

* CatholicCare – 6278 1660

Female Genital Mutilation/Cutting

* Australian Red Cross Bi-cultural Health Program

tasbiculturalhealth@redcross.org.au

South – 03 6235 6046

North – 03 6326 0400

INTERPRETERS/LANGUAGE SERVICES

 Translating and Interpreting Services (TIS) National – 131 450

* All About Languages – 03 6343 7003

info@allaboutlanguages.com.au

* All World Languages – 0419 245 377

* Amigo’s Translate – 03 6228 5480

bookings@amigostranslate.com.au

* National Accreditation Authority for Translators and Interpreters (NAATI) – 03 6223 6534

info@naati.com.au

LEGAL SERVICES

* Hobart Community Legal Service

– Hobart, 03 6223 2500

– Sorell, 03 6265 1911

– Bridgewater, 03 6263 4755

* Launceston Community Legal Centre – 1800 066 019

* North West Community Legal Centre- 03 6424 8720

* Women’s Legal Service – 1800 682 468 (M,T,T,F 10-12.30, 1.30-3.30. W 2-4)

* Legal Aid Commission of Tasmania Telephone Advice Service – 1300 366 611

* Refugee Legal Service Tasmania

Refugee Legal Service Tasmania is a volunteer legal service dedicated to providing advice to refugees, asylum seekers

Produced by

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in consultation with

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Refugee Health Network of Australia

Endorsed by

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Funded by

The Australian Refugee Health Practice Guide received funding from the Australian Government.

Disclaimer

The information set out in the Australian Refugee Health Practice Guide (“the Guide”) is current at the date of first publication and is intended for use as a guide of a general nature only and may or may not be relevant to particular patients or circumstances. Nor is the Guide exhaustive of the subject matter. Persons implementing any recommendations contained in the Guide must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular circumstances when so doing. The statements or opinions that are expressed in the Guide reflect the views of the contributing authors and do not necessarily represent the views of the editors or Foundation House. Compliance with any recommendations cannot of itself guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional and the premises from which the health professional operates.

Whilst the information is directed to health professionals possessing appropriate qualifications and skills in ascertaining and discharging their professional (including legal) duties, it is not to be regarded as clinical advice and, in particular, is no substitute for a full examination and consideration of medical history in reaching a diagnosis and treatment based on accepted clinical practices.

Accordingly, Foundation House and its employees and agents shall have no liability (including without limitation liability by reason of negligence) to any users of the information contained in the Guide for any loss or damage (consequential or otherwise), cost or expense incurred or arising by reason of any person using or relying on the information contained in the Guide and whether caused by reason of any error, negligent act, omission or misrepresentation in the information. Although every effort has been made to ensure that drug doses and other information are presented accurately in the Guide, the ultimate responsibility rests with the prescribing clinician. For detailed prescribing information or instructions on the use of any product described herein, please consult the prescribing information issued by the manufacturer.